Nabi
Founding engineer at an early-stage eating-disorder care startup, where I owned the internal clinical and insurance tooling, building the systems the front desk and clinicians rely on every day.
Insurance Eligibility System
Built an insurance-eligibility system that automates front-desk coverage checks: a tested rules engine spanning 48 payers, Claude-powered insurance-card OCR, real-time Stedi 270/271 eligibility checks, and an agentic Slack bot that surfaces flagged cases for staff review.
Clinician Care Portal
Shipped a clinician care portal used by 20 clinicians (React / TanStack Start on a Ruby on Rails API): EMR charting, note signing, and an AI "Care Agent" with role-based modes: recovery coach, care coordinator, and medical scribe.
Reflection
At Nabi, I built software for a regulated, high-stakes healthcare setting, where a missed insurance check or a clumsy charting flow has real consequences for patients and the people caring for them. That pushed me to care as much about correctness and trust as about polish, testing the rules engine hard and designing clinical tools clinicians could actually move through quickly. Just as important was fit: internal tools only help if they match how people already work. I worked closely with the front desk and the clinical team to learn their existing workflows, then designed tooling that slotted into their day without disrupting it. Good software there wasn't just correct, it was adopted, so I spent as much time understanding how the team really worked as I did writing code, making sure what I shipped reduced friction instead of adding it.